Home

Officers

Chair

Shawna Smith, BSN, RN

Email

Co-Chair

Shannon Lauder, BSN, RN

Float pool/days

Email

Secretary

Open

Treasurer

Jason Holz, RN, CCRN

Grievance Officer

Melonie (MEL) Miller, BSN, RN, CHPN

Grievance Officer

Open

Grievance Officer

Zak Thatcher, ARNP FNP-C MSN RN CEN

Email

Membership Coordinator

Sara Langrock, BSN, RN

Email

Communications Officer

Katie Owens, BSN, RN, CCRN

Email


WSNA staff contact

Latest update

Nurses Week and Cafeteria Time

Meet with union representatives in the United General cafeteria:

Date: May 7, 2025 

Time: Noon to 2 pm

Please come and bring your questions and concerns. Engage in one-on-one conversations with your local union officers. Snacks will be provided. Union officers will visit the units afterwards to deliver Nurses Week gifts and speak with nurses who were unable to attend the noon to 2 pm session. We look forward to talking with you!

Staffing Complaint / ADO Form

What is a Staffing Complaint / Assignment Despite Objection (ADO) Form?

A Staffing Complaint/ADO is a form that documents a good faith effort by a nurse to call attention to issues affecting patient care, safety, or satisfaction. The goal is to resolve these issues and ensure they do not recur.

What is the purpose of filling out a Staffing Complaint/ADO form?

Staffing Complaint/ADO forms provide documented evidence that a problem exists on a unit and initiate a process for improving the situation. Once management has been presented with an issue, it is incumbent upon them to address it. Additionally, you document the facts, which may be helpful if there is a negative outcome.

The submitted Staffing Concern/ADO also provides the Staffing Committee members with specific details rather than anecdotal examples regarding staffing complaints, assisting them in determining whether a complaint has been resolved. The Staffing Committee holds the legal responsibility to evaluate if staffing complaints are resolved or unresolved. Complaints that show an unresolved trend for 60 days or longer could result in an investigation by the Department of Health and potential fines.

When appropriate, some complaints may be brought to the Conference Committee by our WSNA Local Unit officers to resolve the concern.

Steps to be taken before filling out a Staffing Complaint/ADO:

  • Clarify what is being asked of you regarding your assignment.
  • Evaluate your capabilities, challenges, patient acuity, and the availability of support staff.
  • Identify all possible options to meet patients' needs.
  • Decide, communicate the decision to your Charge Nurse or immediate supervisor, and document the decision-making process.

When to fill out a Staffing Complaint/ADO?

  • When you find yourself in a situation that raises concerns about conditions for patients, or for you, complete the form as soon as possible.
  • Think of it as an S.O.S. – Short on Safety, Short on Supplies, Short on Staff

Examples of when you should submit a Staffing Complaint/ADO form:

  • Your unit is not staffed according to its staffing plan.
  • Shift adjustments to staffing are inadequate.
  • Charge nurse is unable to perform charge nurse duties, secondary to increased patient care assignment.
  • Inadequate nurse to patient ratios for patient acuity based on your clinical judgment; Insufficient support staff.
  • You are not trained or experienced in the area assigned, or have not been oriented to this unit / case load.
  • Necessary equipment is not available (supplies, IVs, medication availability). or you are not trained or experienced to use equipment in assigned area.
  • An assignment poses a threat to the health and safety of a patient under your direct care.

No Retaliation

  • Our WSNA contract and the law both prohibit retaliation against nurses for filing a staffing complaint/ADO.

In Solidarity,

Shawna Smith- Chair, Shannon Lauder – Co-Cahir, Jason Hoa – Treasuer, Melonie Miller- Greivance, Holly Swanson- Grievance, Zak Thatcher – Greivance, Sara Lanrock – membership, Katie Owens – Communication.

Please reach out to your local unit officers as well as your nurse rep, Barbara Friesen (bfriesen@wsna.org), with any questions.

WSNA union news




Resources and tools

Document unsafe conditions

If you find yourself in a situation that you believe creates unsafe conditions for patients or for you, you should complete a Staffing Complaint / ADO Form as soon as possible.

By completing the form, you will help make the problem known to management, creating an opportunity for the problem to be addressed. Additionally, you will be documenting the facts, which may be helpful to you later if there is a negative outcome.

WSNA also uses your ADO forms to track the problems occurring in your facility. When you and your coworkers take the important step of filling out an ADO form, you are helping to identify whether there is a pattern of unsafe conditions for you or your patients at your facilities. This information is used by your conference committee, staffing committee, and WSNA labor staff to improve your working conditions.

Learn more

Representation rights

As a union member, you have the right to have a representative present in any meetings with management that could potentially lead to disciplinary action against you.

If called into a meeting with management, read the following to management when the meeting begins:

If this discussion could in any way lead to my being disciplined or terminated, I respectfully request that my union representative be present at this meeting. Without representation present, I choose not to participate in this discussion.

Find out more about this crucial right and how to exercise it to ensure your fair treatment and protection.

Learn more

Continuing education offerings

Enhance your professional competency with WSNA's free online courses.

Earn CNE contact hours through topics like Cultural Humility, Telehealth Assessment, Workplace Violence Prevention, and more. Convenient and self-paced, our courses provide practical knowledge for your daily work. Expand your skills and stay up-to-date with the latest nursing practices.

Visit cne.wsna.org